August 30, 2023

Application deadline – September 13, 2023 12:00 PM
The Student Assistant – Computer Technician position is a junior member of the IT Team. The position focuses on end user support, additional responsibilities over time may include more technical projects with ample opportunities for the right candidate to demonstrate both initiative and talent with technical computer skills. The ECE Department operates a wide variety of systems including Windows, Mac and Linux workstations, portable pc’s and servers with a commitment to providing core services and care for all these platforms. As a Junior member of our IT team, your work will involve supporting faculty, students, and staff via email, telephone, and in-person. The position will also be responsible for supporting the maintenance our existing physical and virtualized desktop environment. Excellent interpersonal and communication skills, ability to maintain motivated and independent work along with a strong customer service orientation are essential.
  • Oversee Window & Linux labs functionality (PC’s are plugged in a and working)
  •  Assist IT Computing staff with OS/Hardware upgrades
  • Conduct laptop, tablet, Virtual client routine reimaging, repairs and maintenance
  • Operate and respond to our in-house ticketing system
  • Assist with quarterly Windows & Linux security updates (Patching)
  • Conduct Hardware inventory
Special Projects
  • Assist with large lectures and seminars (Zoom, in-person and hybrid) if needed
  • Aid Departmental sponsored events if needed
  • Embrace other duties as assigned
  • Current UW Seattle student working towards a B.S. in COMPUTER Science, engineering, science or related field.
  • At least one year of experience in PC repair or troubleshooting end user devices.